Kelvin Davis

Thinking of purchasing a new tablet?

The question is, which tablet or slate should I use?

Which has a better edge than the other?

From a "business user" perspective I have done my research on iPad2 and Samsung Galaxy Tablet , Both have good and bad points and here's my comparison

Apple iPad2

• Consumers would be attracted to Ipads smooth and sleek white body
• Comes with a revolutionary Retina display
• High resolution photographs are sharp
• Has camera with image stabilisation( front and rear)
• Weight 611 grams, Dual core processor
• Video chat capabilities

Samsung Galaxy

• Bigger display at 10.1 inch
• Camera is mounted at the middle
• Weight 564 grams
• Memory choices(16 GB and 32 GB)
• Battery lasts about 2 days
• Interface is slow to respond

Both the Ipad and Samsung Galaxy has their exclusive advantages and disadvantages, its only a matter of time when a market leader emerges.

Slowly the market is adapting to the "virtual work force".

Virtual Assistant are growing more and more popular nowadays and some of the benefits are:

1. Cheaper than hiring a regular employee
2. No need for office space
3. No expenses on downtime for employee training

As a virtual assistant business owner, here are some of the request that i am getting lately.

"I need calls answered with exceptional working knowledge of my business, bookings made online, payments processing etc."

When i get these enquiries, my hope goes up as i think, it is great that businesses (specially small ones) are embracing the idea of outsourcing, and then the next kind of enquiry is where my hopes are slightly 'diminished '.

"Where are the receptionists located? I do not want my clients to think that the receptionist function has been outsourced offshore".

From experience and having been in the "outsourcing business" for 7 years now, I can honestly say that unless the key stakeholders of the business are ‘confident’ in outsourcing task to whom does the job the best, the virtual work force will not work. Business owners must have a true and valid reason in considering outsourcing task, generally it is for financial reasons or for better servicing the customers by offering 24x7x365.

We, in Greymouse, have helped small to medium business who truly believe that without the phone answered by our call center in Fiji, today, they would not be in business. They had to go against clients who have made the decision that by doing so, we would take away jobs in Australia.

Have you been to Coles or Kmart lately? Have you seen how slowly the ‘check out person’ is replaced by a ‘talking machine’? that is outsourcing of jobs to the end degree, is it? Well... maybe not... as whilst jobs at the counter are been cut down, a new type of jobs has been created in producing the ‘talking check out computers’.

I honestly think that a unless a business can adapt to changes quickly, they will not be able survive the next 24-48 months of financial turmoil.

So what are you waiting for, contact me on marisa@greymouse.com.au or call me on 07 3118 9594, to help grow your business.

In outsourcing yours
Marisa Wiman

D-link has now launched its MyDlink Cloud Service in Australia and NewZeland. MyDlink Cloud service is a free internet portal service that allows users an easy way to view live camera feeds.

Setup is very simple, all that is required is to insert the CD accompanied with any MyDlink compatible camera and complete the installation setup.

MyDlink detects cameras that are installed and automatically configures them onto the network. This allows viewing live video feeds from anywhere as long as there is internet access. This will allow users to monitor their property from anywhere in the world 24/7. A MyDlink mobile app is also available for iPhones, ipads and Androids.

MyDlink compatible cameras from D-Link:

• DCS-930L
• DCS-932

These two models come in a compact design and can be easily placed anywhere needed. They also contain a built in CPU and web server therefore it can function without a computer.

DCS-930L can be purchased for AUD$119/NZ$149 and DCS-932L for $149/NZ$199.

Technology growth is all about making life easier for you, it should lower costs, empower and make things more convenient and manageable. Above all, it should provide you with freedom to focus on what really matters.

Many businesses are already recognising the benefits of "Cloud Freedom" as a new way to deliver services.

By embracing Cloud Services, Michelle Patterson, owner of Baloonaversal entertainment in Australia now receives profit while she is creating and growing her other online businesses.

In this article Kelvin Davis talks about the education of the business owners.

" It is not just the Cloud hosting or applications, but more the intelligent use of Cloud technologies that gives business leverage, said Kelvin ".

D-link has now launched its MyDlink cloud service in Australia and New Zealand. It is a free internet portal service that allows users an easy way to view live camera feeds.

To setup, is very easy. All you have to, is insert the CD accompanied with any MyDlink compatible camera and complete the installation.

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Failing to prove your compliance in a software licensing can be very costly.

Some might assume, the probability to be chosen for a software license audit is very less, however the still remains. Businesses must evaluate the ethics and the risks of being caught of noncompliance.

The penalty incurred can be rather steep if found guilty of failing a software license audit.

Here are all the information required if software license auditors come knocking at your door

• Purchase Receipt (OEM)
• Volume license authorization and license identification number
• License key used
• Audit results

" Software licensing is complex, catching the unwary and uneducated. I expect the software reviews and checks will just increase, so prepare your business early, said Kelvin Davis."

Voxbone is an international VoIP carrier that provides telephone numbers for inbound SIP trunking, with other services that are delivered to the public through switched telephone network (PSTN) in over 50 countries. Voxbone solutions make it easier for telecommunication companies to access a variety of inbound services. Their services can be managed through online web-based management toold which makes connection to the Voxbone through the public internet.

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Sharing what business I like in the Cloud

Both Kelvin Davis and Marisa Wiman shared the journey that Greymouse Cloud had over the last 7 years. We shared Greymouse highs and lows, tears and joys along the way.

We also shared the journey from 3 of our clients, entrepreneurial stories that inspire and show there is success when you strive and achieve what others say is impossible.

The three businesses we spoke about created freedom and cash-flow allowing the business to work without their direct involvement.

• Tom Freer’s journey, http://www.sonartechnology.net/ and how he has created a competitive advantage in the market.
• The second business was http://www.balloonaversal.com.au/ Michelle and Peter – based in Melbourne.
• The third was Sunshine Coast Pet Resort – Sam Brown and Jo Hassan. http://www.sunshinecoastpetresort.com/

Each of these business uses cloud technology and services to allow them a competitive advantage in the market.

The costs plummeted by at least 40% and profits flowed plus freedom from the daily tasks.

Thank you Shelley and team for giving us the time and space to share what is possible using Cloud Technologies.

Flying costs time and money. If you hate wasting money, sitting around in airports, the checking counter, and baggage delays well the answer is teleconferencing.
There is a much simpler way of attending conferences now, the use of Cloud Teleconferencing

How does this Work?
In cloud Teleconferencing there is a “Virtual Room in the cloud”, where an “operator” is no longer needed to control the conference. Businesses are adapting to use Cloud Service due to the fact; they can also communicate with their employees and members abroad anywhere worldwide.

In this article Mr. Kelvin Davis talks about how using Skype and the cloud service is more of an advantage to a business. You can use,

• Skype
• Teleconference room (1 – 96)
• Teleconference room + Skype (5 - 150)
• Internal Teleconference Service
• Go to Meeting
• Asterisk – build your own
• Cost reduction

Skype
In Skype, the person calling can have 25 callers in a conference. The conference can be done by IPhone, Tablet, or a PC only if you have a Skype account. When using Skype, the only necessity for Skype is good internet connection and it’s free of charge.

Teleconference (1-96)
In Teleconferencing, it is the tradition phone system that allows you to have 96 callers. To join the conference, the local number is entered then the room number where the conference is held.

Teleconference Room + Skype (5-150)
This is a combination of both, hiring a conference room and joining Skype. Up to 50 telephone calls and Skype calls can be done instantaneously. Any client from any country can join the conference and advance booking is vital if a lot of members are in the conference

Asterisk
Software that can be installed in Linux Server, allows you to download free teleconference service. A specialist with skills is needed and it is suitable for multi-national Businesses which requires teleconferencing.

Read more about teleconferencing here http://tinyurl.com/gmglobal

Sharing what busines I like in the Cloud.

Both Kelvin Davis and Marisa wiman shared the journey that Greymouse Cloud had over the last 7 years. We shared greymouse highs and lows, tears and joys along the way.

We also shared the journey from 3 of our clients, entrepuneurial stories that inspire and show there is success when you strive and achieve what otehrs say is impossible.

read more

Sharing what busines I like in the Cloud.

Both Kelvin Davis and Marisa wiman shared the journey that Greymouse Cloud had over the last 7 years. We shared greymouse highs and lows, tears and joys along the way.

We also shared the journey from 3 of our clients, entrepuneurial stories that inspire and show there is success when you strive and achieve what otehrs say is impossible.

The three businesses we spoke about created freedom and cashflow allowing the business to work without their direct involvement.

read more

Last month’s Azure cloud service was knocked by the Leap Year Bug; Microsoft states that it is 33% credit to its customers. Whether affected and not, Customers using Azure Computer, Access Control, Service Bus and Caching will the discounts throughout th month of February.

The bug started its effect at 4pm PST, 28th February and the at Microsoft identified the situation at 6.38pm PST. It had triggered into the server system causing failures in Microsoft’s Data Centre. Microsoft then disabled Azure service management functionality worldwide at 6.55pm PST.
The Service Management was restored to majority of the systems excluding Azure; it was the last service to bring online. Azure was still unhealthy till 2.15am PST, March 1st.

Windows Azure will be redesigning the dashboard. To provide more to the dashboard so it is not by requests, like it had been during outage. The Vice President of Server and Cloud Division, Bill Laing, states that customer support and staff of Microsoft is re-evaluating steps to provide more information. Also furthering its social media through Facebook and Twitter. The Customers are pleased with this upcoming changes from Windows Azure.

Cloud NOC- Network Operating Center is responsible for taking care of all your I.T issues 24hours and 7 days a week. Their main responsibility is to review, assess and action customer request. An incident ticket is created by NOC’s Level 1 to ensure that you are the number one priority for NOC.

The NOC levels are

1. Monitoring
2. Investigating
3. Resolution

Mr. Kelvin Davis talks about the Cloud NOC Team. Who uses NOC?

Data Centre is where monitoring, investigation and resolution is done. Without the customers knowing, NOC manages the data centre from Sydney to Singapore.

Cloud Application Providers, a good example is the Sonar Technology. This company does not have 24 hours working staff but when you will call them in the middle of the night someone will answer your call; Connected to the central NOC, your call are answered without the caller knowing where they are calling.

Confidential I.T Data, as businesses rely on Security 24/7, the need for visual monitoring is the quickest response. Any break-in is instantaneously investigated and the right actions are taken.

Physical Camera there are cameras installed and is monitored by the NOC team, if incase there was a break-in the police is called and the video footage is given to them in that country.

As businesses are looking for low cost and security benefits, Cloud NOC is benefiting from this and growing rapidly. Providing 24 hours and 7 days a week service.

The internet outage, initially was caused by Dodo had a very big impact on the customers. The internet was down for an hour, causing three million users to be offline.
The cause of the internet outage is unknown but the failure between Telstra and Dodo was the network router.

In this Article, Mr. Kelvin Davis tells how to prepare for events like, the failing of internet service providers.

How do you prepare for these types of event?

Have a specialist look at the network setup that currently in place. Propose the following in your setup:

• Separate links (unrelated upstream providers)
• Hybrid Cloud solutions
• Redundancy
• Disaster recovery

This will guarantee availability, redundancy and only once to synchronize and reconnect.

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This book of scams is prepared for anyone that does NOT want to become a victim of scams.

The information is a collection of publically available warnings summarised into 470 pages of scams.

We obtained this information form publically available web sites, referencing the URL to research additional information as you need.

Latest Scams?

If you have experienced a scam,please email to info@greymouse.com.au and we will include your experience, email letters or images in the next release.

$5.50

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Leading edge technology is the way for the future. As stated by Mr. Kelvin Davis there are three types of Virtual Assistants.

• Project Based
• Reception Based
• system based

Project Based
Tasks are specific outcomes that are measured and delivered on time, you can either manage it yourself or have a manager to do it for you.

Reception Based
customer’s calls are being recorded; if the particular personnel are not available the caller’s number is taken to ensure that he or she will receive a call soon.

System Virtual assistant
A Service Level Agreement is ensured. Cost, time, guarantee and time zones are factors contributing to give a customer smiling service.

In the past, news came exclusively from newspapers, magazines and television. Now through latest technology, reading news has become fun and engaging.

In this article Kelvin Davis provides details on two latest innovations.

• Kindle

Kindle is a " portable e-book reader", which enables you to browse, buy, download,read news and books. It give s you a feel of reading real newspaper .


• Ipad
  Reading news in ipad is more dynamic, it allows you to gather you to read , and share content in an exciting way.The iBook application provides a nice backlit reading experience.
  

Businesse's are looking for ways to become more efficient and productive for their business and personal needs. Communication has become real simple with many innovative resources available for capturing audiences through live streaming broadcast.

Visual communication is the forefront, and now with a basic free uStream account, you can create a live channel ready for broadcasting video and audio real time.http://ustream.tv

This service enables business owners to share news, create products and connect with clients at a low cost by taking advantage of the cloud service technology available to them.

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Struggling to manage debtors or AR?
Running short of cash?
Want customers to pay on time?

It is not hard when you follow a process or system to manage the people owing you money. This is called the “debtors list”.
This FREE guide shares our accounts receivable best practice guide that we have been using for 7 years.

The secret is IT WORKS!

This is a no cost tool available for business owners wanting to maximize they revenue, cash position and profitability.

Download and enjoy!

Thanks,
Kelvin Davis

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